Service
Reduces downtime and creates clarity.
At your service
A service agreement with the manufacturer ensures clear processes and suitable spare parts.
Dismantling, testing and assessment are carried out in-house at Rollstar.
Upon receipt of the unit, it is disassembled and inspected.
This is followed by a service report with a cost estimate.
Up to this point, no costs will be incurred – apart from transport.
Service and repair
Repairs are carried out using original parts and tailored to the application.
Technical adjustments are incorporated directly if necessary.
Spare parts are available, and processes are well-established.
This results in short lead times and predictable service intervals.
Replaced parts are covered by a 6-month warranty from the date of delivery.
Advantages
Fast processing
Short lead times thanks to well-established processes.
Free diagnosis
Disassembly and inspection free of charge.
Original parts
Use of tested and suitable components.
On-site service
Revisions can also be carried out directly at your location.
Parts availability
Original parts are readily available and reduce downtime.
documentation
A clear overview of all completed work.
Service process
The service follows a clear process – from analysis to recommissioning.
Dismantling and assessment
Disassemble the unit, clean it and check all components.
Processing
Clean, process, and prepare components for assembly.
Assembly and testing
Assemble the units and test them under defined conditions.
packaging and shipping
Apply corrosion protection and prepare for transport.
Service contract for greater planning security
With a service contract, we regularly inspect your system and identify any potential need for action early on. This helps reduce breakdowns, unplanned repairs, and extended downtime.
We tailor our services to your system and your needs. Depending on the agreement, this includes maintenance, condition checks, documentation, and the replacement of wear parts.
